Optus Data Breach Class Action Settlement Information

What Happened

In September 2022, Optus announced that a cyberattack had compromised its systems, resulting in unauthorised access to personal information of approximately 9.5 million current and former customers. A class action was filed in the Federal Court of Australia in April 2023, alleging that Optus failed to adequately protect customer data including driver licence numbers, passport details, and Medicare card information.

Who May Be Eligible

You may be eligible to participate in this class action if you are:

• A current or former Optus customer whose personal information was compromised in the September 2022 data breach
• Among the approximately 9.5 million customers affected by the breach
• Someone who was notified by Optus that your information was impacted (most affected customers received notification in the weeks following the breach)

How Much Could You Receive

The settlement amount has not yet been disclosed as the case is still active. The class action is scheduled for trial commencing 7 June 2027, with mediation ordered by 21 November 2026.

How to Claim

As this case is still ongoing, the claim process has not yet been established. To stay informed:

1. Register your interest to receive updates about the case
2. Keep your contact details current so you can be notified when claim forms become available
3. Retain any documentation related to your Optus account and the data breach notification

Important Dates

• 7 June 2027: Trial date set to commence
• 21 November 2026: Court-ordered mediation deadline
• Claim deadline: Not yet announced