Qantas Data Breach: Representative Complaint to Privacy Commissioner

What Happened

On 11 October 2025, hackers released the personal data of 5.7 million Qantas customers on the dark web after a major data breach. Maurice Blackburn has filed a representative complaint with the Office of the Australian Information Commissioner (OAIC) against Qantas, alleging the airline breached privacy laws by failing to adequately protect customer personal information.

Who May Be Eligible

You may be eligible to participate in this representative complaint if you are:

• A current or former Qantas customer
• Someone who was notified by Qantas that you were impacted by the data breach

How Much Could You Receive

The potential compensation amount has not yet been disclosed. The representative complaint is still active and being processed by the OAIC.

How to Claim

1. Check if you received notification from Qantas about being impacted by the data breach
2. Registration is free and does not require any upfront payment
3. Wait for further updates as the OAIC processes the complaint

Note: Official claim forms are not yet available as the matter is still under investigation.

Important Dates

Deadline to participate: Not yet announced - the complaint is still active with the OAIC